Return Policy
OUR COMMITMENT TO YOU
At Mariam Abbas Design & Illustration (collectively known as ‘Artist’, ‘we’, ‘our’, ‘us’), we are committed to providing our customers (collectively known as ‘User’, ‘you’, ‘your’, ‘yours’) with high-quality, one-of-a-kind artwork(s) / illustration(s) / print(s) / product(s) (collectively known as ‘Product’) that bring beauty and inspiration into your lives. All of our Products are carefully crafted by the Artist and we endeavor to display the Products as accurately as possible through detailed descriptions and images. However, we cannot guarantee that the colors displayed on your device will be accurate. These Return Policies only apply to purchases made through our Site and does not extend to purchases made through other retailers.
NON-REFUNDABLE POLICY
Due to the unique and personal nature of our Products, we do not accept returns or offer refunds. Each Product is carefully crafted to the highest standards and is a one-of-a-kind creation that cannot be replicated. Please be sure to carefully review all Product information, including size, color, materials, and images, before making your purchase to ensure that you are fully satisfied with your selection. If you have any questions or concerns about a specific Product, our customer service team is here to assist you and provide additional information.
DAMAGED OR DEFECTIVE PRODUCTS
If your Product arrives damaged or defective, please contact us using the Contact form within 3 days of receipt of delivery. We will work with you to resolve the issue and ensure that you receive a Product that meets your expectations.
CUSTOMER SATISFACTION
At Mariam Abbas Design & Illustration, customer satisfaction is our top priority. If you are not completely satisfied with your Product for any reason, please reach out to us. Our customer service team is here to help and ensure that your shopping experience with us is a positive one.
CONTACT INFORMATION
If you have any questions or concerns regarding the Return Policy or the Site, please contact us.
Thank you for choosing Mariam Abbas Design & Illustration for your art needs.
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